3.30. Internet Usage | The Good, The Bad and The Missing

3.30.

Internet Usage

This index measures the proportion of a country’s population that has used the internet within the last three months, indicating the spread and uptake over time.

Scale: Share of the population who used the Internet in the last three months.      

Internet Usage
Direction of Change

INTERNET USE HAS EXPANDED STEADILY AND SUBSTANTIALLY SINCE 1995

Internet use in Bosnia and Herzegovina shows a clear, continuous upward trajectory from 1995 to 2022, reflecting one of the most significant digital transitions among all indices. The graph begins at effectively zero usage in the mid-1990s, with only marginal increases until the early 2000s. A pronounced acceleration occurred after 2005, when access and affordability improved and broadband infrastructure expanded. From this point onwards, usage grows rapidly, surpassing 40% by 2010 and crossing the 60% threshold shortly after 2015. The trend continues with strong momentum through the 2020s, reaching almost 80% by 2022. This long, uninterrupted rise illustrates widening digital inclusion, increased household connectivity, and the mainstreaming of online services across daily life. Overall, the graph captures a decisive shift from early adoption to near-universal integration.

Internet Usage
Global Rank

Compared with all geographic entities listed in the Index

1995 2022
0.00 78.84
#208 out of 208 #93 out of 183
Europe World
1995 2022 1995 2022
0.98 87.90 0.68 64.40

Note: Population-weighted averages for Europe and the world.

Regional Rank

Compared with six former Yugoslav countries and Albania

Country 1995 2022
Albania
Bosnia and Herzegovina
Croatia
Kosovo
Montenegro
North Macedonia
Serbia
Slovenia
0,01
0,00
0,51
///
///
0,04
///
2,89
82,61
78,84
82,07
///
88,22
84,23
85,53
88,91

Note: In 1995, Montenegro, Serbia, and Kosovo were part of the Federal Republic of Yugoslavia.

1995 (highest → lowest): Slovenia, Croatia, North Macedonia, Albania, Bosnia and Herzegovina

2022 (highest → lowest): Slovenia, Montenegro, Serbia, North Macedonia, Albania, Croatia, Bosnia and Herzegovina

Conclusion

By 2022, Bosnia and Herzegovina had transformed from zero internet penetration in 1995 to widespread digital participation, signalling profound structural change in communication, information access, and social and economic engagement.

Source: International Telecommunication Union (ITU), via World Bank (2025) – with minor processing by Our World in Data.